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FAQs

1. What sort of information does the toolkit contain?

The Toolkit has useful topics (called Modules) to help your organisation work towards sustainable growth. Check out the Module icons on the home page for a taste of what you get when you sign up. We plan to continually update the site with more practical tools and resources for you to put to good use.

2. How much does it cost?

There are three different types of annual membership to choose from: The Starter subscription is fee is $450 plus GST per year*, a Premium subscription is $850 plus GST per year and the Professional subscription is $1,400 plus GST per year.  *Special price

3. What are the payment options?

You can pay using credit card or PayPal. The ‘Become a Member’ button on the Become a Member page begins the payment process. If you have any questions or problems at any time, you can reach us at customerservice@nfpaccelerator.com.au.

4. What are the benefits of signing up?

24/7 access to practical content. Access to specialists in their fields who share their knowledge through modules, webinars, video interviews, case studies. If you choose to become a Premium or Professional member you will also have access to phone or skype consulting support and we’ll send you a free copy of Fran’s book.  Down the track (within the first 12 months of launch) you will become part of our online community across Australia where you will be able to learn and connect with other members to maximise the value of your investment!

5. How do I sign up?

Click the Become a Member button at the top of the page. It will take you to the Become a Member page, at the base of which is a button that begins the application process.

6. Is every not-for-profit organisation eligible to access this toolkit?

If your organisation is registered with the Australian Tax Office as a Deductible Gift Recipient then you are eligible. If you are a registered charity based in another country send us an email on the Contact page and we can get it set up for you.

7. How many people in our organisation can access the site?

You can have multiple users in your organisation. We just need their email address. Send us an email on the Contact page or to customerservice@nfpaccelerator.com.au and we can get that set up for you.

8. How long do I have access for?

You will have access for 12 months from your sign-up date then we will send you an email to invite you to renew your membership for another year. 

9. I know a lot about marketing, fundraising and business development already, is it useful for me?

Yes. You will be familiar with the content but there is much more to this toolkit than content. This toolkit allows you to hear from and connect with specialists who share their in-depth experience and perspective on a rich variety of topic areas. Down the track (within the first 12 months of membership) we will also provide you with the opportunity to connect with other members from around Australia, to ask questions and hear what’s happening in their local markets. With the massive amount of legislative change impacting this sector, in particular the ongoing roll-out of the NDIS, we believe it will be helpful for leaders to hear first-hand how others are responding to this change.

10. I don’t know much about marketing, fundraising or business development, is it useful for me?

Yes. If you are new to these functions this will be a practical way for you to learn and understand how to use marketing, fundraising and business development to build your brand, raise awareness for your cause, diversify your revenue and grow your organisation.

11. Is the technology easy to use?

Yes. We have kept the functionality simple. If you have specific queries send us an email on the Contact page.

12. Can I access the Toolkit on my mobile? Tablet?

Yes. This online Toolkit can be accessed on all your devices

13. I prefer to go to a training course.

We understand that. We know the value of attending f2f training. We are passionate about helping non-profit organisations so we decided that we would create this online toolkit to allow more people, in more places to have access to valuable information to help their organisation thrive.

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